Refund Policy
At CVJet, we are committed to delivering a high-quality CV writing service that meets and exceeds your expectations. We understand that exceptional circumstances may arise, and we want to assure you that your satisfaction is our top priority.
Satisfaction Guarantee
We strive to ensure your complete satisfaction with the CV we provide. If, for any reason, you are not satisfied with the initial draft, we offer free unlimited revisions until you are content with the final version of your CV. Our goal is to work closely with you to make sure your CV accurately reflects your skills and career objectives.
97.8%
Satisfaction Rate
87.3%​
Interview Call Rate
85%​
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In the rare event that you are still not satisfied after the revision process, we offer a refund of 70% of the total purchase amount. Here’s how our refund process works:
- Request a Revision: If you are not satisfied with the initial draft of your CV, please contact our customer support team to request a revision. Our team will work diligently to address your concerns and make the necessary adjustments.
- Free Unlimited Revisions: We provide free unlimited revisions until you are satisfied with the final version of your CV. This ensures that your CV accurately represents your professional background and meets your expectations.
- Refund Request: If, after the revision process, you still find the service unsatisfactory, you may request a refund by contacting our customer support team at [email protected].
- Refund Approval: Refund requests are subject to approval. Once approved, we will process a refund of 70% of the total purchase amount. Please note that the remaining 30% covers the administrative and processing costs associated with the service.
- Refund Timeframe: Refunds will be processed within 5 days days of approval. The exact timeframe may vary depending on your payment method and financial institution.
We appreciate your trust in CVJet.co.uk, and we are dedicated to ensuring your satisfaction throughout the CV writing process. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team.